What is your name and job title?

My name is Lisa Smith and I am the manager of the Better Options program and our Specialist Homelessness program. 


What have you been doing to stay sane?

I think during the first three weeks, there was some serious cabin fever. I went on a crazy initiative to buy a caravan. A very old rattly half broken caravan. We decided to put our relationship to the test.


What has been the most challenging part about working from home?

In my role, I talk a lot, it require me to talk all the time and since moving to this online platform, the first few days, no one was talking to me. I was a bit lost in how I do my job and what to do. 



What has isolation taught you?

I guess I've actually now learned to slow down and spend time with my kids, not rush and not be on the go all the time.

I have also learned just sit back and have some trust in my teams. To learn from them and listen.


What has the experience taught you about the Allambi Care team?

My experience in this process with Allambi has been great, not only for management and the flexibility and us still able to do our role, but I guess the initiative and innovation from the case managers and the caseworkers on how we can deliver a more effective program.

How have you adjusted to working from home?

Our family programs have moved to an online platform to support families, still in needs, work through crisis. We've initiated an outreach holiday program via the online space, which has been great.