There are parts of this job that are teachable. It’s a process, it’s methodical and it’s measurable. What is not measurable or teachable is our ability to connect and form genuine relationships.
Staff like Brooke have a natural gift that allows her to support and respectfully challenge the families we work with, ensuring their growth and safety is at the forefront of our work.
It’s only through a meaningful relationship and mutual respect that we are invited to influence the lives of the families we support. It’s hard for our families to be able to give back to us (and it’s not expected), but mementos and tokens of gratitude mean the world.
Brooke’s work and incredible relationship is celebrated in the letter she received from a very special client. This letter now takes pride of place in Brooke’s office and serves as a motivator to keep trying, keep connecting and keep caring.
