What you need to know

For many of our staff, the CHC52015 Diploma of Community Services now sits in their back pocket as they continue in their roles within Allambi, from Supervisors to Support Workers. 

For those staff coming through their six-month probation learning, this Diploma pathway now exists for you too.

So, what do you need to know?

CAN I ENROL?

Yes. All Allambi Care staff will have the opportunity to enrol in the CHC52015 Diploma of Community Services, which is co-delivered, and qualification issued, through the Bradford Institute of Advanced Education (RTO No. 45241).

DO I HAVE TO ENROL?

Not at all, if the following applies to you:

I have a current qualification/I am studying: If you already have a qualification or are currently enrolled in a qualification relevant to the field (e.g., Nursing, Teaching, Mental Health, Counselling etc) you are not required to enrol now, or in the future.

Please note: this qualification needs to be a Diploma minimum as advised by ‘Department of Communities and Justice.

Please ensure you contact People Support and Culture to ensure your qualification is relevant.

WHAT IF I AM NOT INTERESTED? 

If you do not want to enrol and do not have a current qualification then please be advised that The NSW Therapeutic Core Framework Core Principle states that as of 2023, ITC Staff must have completed a ‘relevant diploma.’

WHAT IF I FIND ADULT LEARNING DIFFICULT?

The Allambi Learning & Development Team have unrivalled tailored supports that provide 1:1 mentoring, when required. 

All work is heavily contextualised to your everyday role with ongoing Language, Literacy and Numeracy (LNN) support from our qualified training team.

WHAT KIND OF SUPPORTS DO YOU OFFER?

Our program is unique due to the supports that we can offer. Due to all trainers having experience on the frontline we understand the pressures of your role and can offer support in the following areas:

• Digital Literacy – using a computer
• Face to face Assessment Workshops
• Language, Literacy and Numeracy Needs (LLN)
• One-on-one support
• Mentoring 
• A quiet place to study

Our trainers are there to help guide and assist you along your Diploma journey, to ensure you get the maximum support available to be a success in your learning.

“I thought I didn’t have the understanding and standard of education to complete a Diploma. But with one-on-one help from the L&D Team I am now qualified in the industry. Thank you for your ongoing support Team!” – Allambi Care ITC Support Worker.

OK, WHEN CAN I START?

Enrolments into the CHC52015 Diploma of Community Services occur quarterly and as soon as you are signed off from completing your six-month probationary learning, you will be added to the waiting list for the next enrolment period.

A member of the L&D team will then reach out and invite you to an upcoming enrolment session. If you do not wish to take this offer, this can be discussed at this time.

During the enrolment session, you are provided with all necessary information and forms to become a student, you will be allocated a trainer, and able to ask questions.

HOW LONG WILL I BE STUDYING FOR?

We project the Allambi Care Diploma Pathway to take you nine months. Each month you will be required to attend a three-hour workshop, in your own time, while also completing tasks outside the workshop.

SO, WHAT IS THE QUALIFICATION?

A nationally recognised CHC52015 Diploma of Community Services

WHAT DOES NATIONALLY RECOGNISED MEAN?

Qualifications or Statements of Attainment which are recognised and accepted by industry and other educational institutions throughout Australia. In simple terms, this is not an in-house Allambi Care qualification; it is recognised across Australia. This qualification can be utilised for career opportunities within and outside of Allambi Care and can be utilised to access further studies.

WHAT IS A REGISTERED TRAINING ORGANISATION (RTO)?

A registered training organisation (RTO) is an organisation providing Vocational Education and Training (VET) courses to students, resulting in qualifications or statement of attainments

WHO IS THE RTO?

Bradford Institute of Advanced Education 

WHAT IS THE RTO RESPONSIBLE FOR?

The RTO holds full responsibility for you as their student. They are responsible for issuing your qualification in line with legislation and government guidelines. 

Their role is to ensure we are providing quality education and training to you as their student.

Allambi Care trainers have obtained the qualifications required to be a Trainer and Assessor for VET courses and have been inducted to the RTO. These trainers have extensive frontline experience and have been in other roles within Allambi Care. The trainers will be responsible for your training, assessment, and support. 

HOW MANY UNITS OF COMPETENCY ARE THERE?

The rules of this qualification state that students must complete 16 units:

• 8 core units
• 8 elective units

All units of competency in a qualification are described as either 'core' or 'elective'.

Core units are mandatory for all students. Electives units can be picked from an allocated list (there are over 120 units that can be picked to make up the 8 elective units).

Allambi’s L&D team (in conjunction with the Bradford Institute of Advanced Education) have chosen the best suited elective units to include in your program based on the work that you do. 

WHAT ARE THE UNITS OF COMPETENCY?

Core

1. CHCCCS007 Develop and implement service programs 
2. CHCCOM003 Develop workplace communication strategies
3. CHCDEV002 Analyse impacts of sociological factors on clients in the community work and services
4. CHCDIV003 Manage and promote diversity
5. CHCLEG003 Manage legal and ethical compliance
6. CHCMGT005 Facilitate workplace debriefing and support processes
7. CHCPRP003 Reflect on and improve own professional practices
8. HLTWHS004 Manage work health and safety

Electives

1. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
2. CHCCCS019 Recognise and respond to crisis
3. CHCPRT002 Support the rights and safety of children and young people
4. CHCPRT010 Work with children and young people with complex trauma and attachment issues and needs 
5. CHCMHS007 Work effectively in trauma informed care
6. CHCCCS003 Increase the safety of individuals at risk of suicide
7. CHCCCS009 Facilitate responsible behaviour
8. CHCYTH004 Respond to critical situations

WHAT IS THE COURSE STRUCTURE?

When you enrol into the CHC52015 Diploma of Community Service you will come with six months’ worth of Recognition of Prior Learning (RPL) as a direct result of your successful completion of Allambi Care’s induction and probation learning. This will provide you with evidence to demonstrate that you are competent for eight units (with possible GAP training, if required). 

This means that you will have eight remaining units to complete through monthly three-hour workshops. 

We project that program will run for approximately nine months. 

WHAT IS RPL?

RPL is an assessment process conducted to recognise the skills and knowledge you have already learnt through the induction/probation learning and on the job experience. 

We complete this on your behalf; however, we may require additional assessment of your skills and knowledge if you have failed to meet the requirements of the unit. 

WHAT UNITS WILL I BE ABLE TO RECEIVE RPL FOR?

1. CHCMGT005 Facilitate workplace debriefing and support processes
2. CHCPRP003 Reflect on and improve own professional practices
3. CHCCCS019 Recognise and respond to crisis
4. CHCPRT002 Support the rights and safety of children and young people
5. CHCPRT010 Work with children and young people with complex trauma and attachment issues and needs 
6. CHCMHS007 Work effectively in trauma informed care
7. CHCCCS009 Facilitate responsible behaviour
8. CHCYTH004 Respond to critical situations

WHEN AM I ELIGIBLE TO ENROL?

If you have worked at Allambi Care for six months, completed 100 hours and finished your probation learning, then you are eligible to enrol.

HOW MUCH IS THE DIPLOMA?

Course costs are reviewed continuously and are lower than other RTOs offering the same style of program. Course cost will be detailed to you by the trainer before you enrol. 

HOW CAN I PAY?

We have two payment options:

1. Pay in full
2. Payment plans

Payment plans will be discussed during an enrolment session before you enrol.

HOW CAN I FIND OUT MORE INFORMATION?

Before you enrol in the program, we will offer you the opportunity to come to an enrolment session.

This will outline all the information required to make an informed decision on whether this program is the right fit for you. 

You can also contact training.program@allambicare.org.au